Payment and delivery information

At the moment, payment for the product is made with 100% prepayment, according to the selected payment method. Currently, only a bank transfer is available.

Please note that some products are located in different warehouses. At the moment, we have 3 warehouses, as a result, when forming orders from different warehouses, several parcels will be processed. In the card of each product, the warehouse number is indicated in the "Product location"

field Warehouse #1-Armature Puppet products.

Warehouse #2 - Jovi products.

Warehouse #3 - Fimo products and other goods (the minimum order price is 140 UAH).

After payment, your parcel will be sent as soon as possible. As a rule, the shipment takes place no later than the next business day. If the order is confirmed before 15: 00 (Sunday - before 11: 00), the parcel will be sent on the day of the order.

Delivery is carried out throughout the territory of Ukraine, where courier (postal) services operate.

LLC "Novaya Pochta" provides delivery to each client in the department, post office or to the address. More than 6000 branches, represented in more than 3800 cities and villages of Ukraine. Here you can see the addresses of the branches.

Delivery is possible:

1. To the New Mail warehouse

2. To the post office of the New Mail

3. By courier to the customer's door

Delivery time is 1-3 days, depending on the location of the New Post office.

Delivery to the warehouse in Ukraine is carried out with full prepayment. You can pay for delivery by "New Mail" upon receipt of the parcel or make an additional amount calculated on our website.

Please note that the parcel is available at the recipient's office for 5 days from the date of arrival, after this period, the parcel is automatically returned to the sender.

Ukrposhta JSC is the only national postal operator in Ukraine.

Ukrposhta is the largest network: more than 11,000 branches provide coverage in 100% of localities in Ukraine.

Address delivery and delivery on demand are possible. The cost of delivery to any locality in Ukraine-from 35 hryvnia. Sending by Ukrposhta only for 100% prepayment.

Delivery time from 3 to 10 days

It is possible to pick up from our warehouses in Ukraine upon prior request when placing and approving an order with a manager.